1. OVERVIEW

This website (​​moxazen.com​​) is operated by ​​MoxaZen (“we”, “us”, “our”). By accessing or purchasing from our site, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users (browsers, customers, merchants, etc.). If you disagree, do not use this site. We reserve the right to update these Terms at any time; your continued use constitutes acceptance.

2. ELIGIBILITY & CONDUCT

You represent that you are:

  • At least the age of majority in your jurisdiction, or
  • Have consent to use this site for minor dependents.
    You may ​​not​​ use our site for:
  • Illegal purposes or violation of local laws (including copyright infringement).
  • Transmitting viruses/malicious code.
  • Unauthorized data collection or disrupting site security.

3. GENERAL CONDITIONS

We reserve the right to:

  • Refuse service to anyone at any time.
  • Limit/terminate accounts for violations (e.g., fraudulent orders).
    You agree ​​not​​ to:
  • Reproduce, resell, or exploit any site content without written permission.

4. ACCURACY OF INFORMATION

Product descriptions, pricing, and availability are subject to change. We do not guarantee that site information (including historical content) is always accurate or current. Reliance on site materials is at your own risk.

5. PRICES & PRODUCTS

  • Prices may change without notice.
  • Products may be limited in quantity or region; we reserve the right to discontinue items.
  • Displayed colors/images may vary due to device settings.

6. PAYMENT & ACCOUNTS

You agree to provide accurate billing/shipping details. We may:

  • Refuse or limit orders (e.g., suspected reseller activity).
  • Require account updates to complete transactions.
    See our [Return Policy Link] for details.

7. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools/links (e.g., payment gateways). These are provided “​​as-is​​”; we are ​​not liable​​ for their use or content. Review third-party policies before engagement.

8. USER CONTENT

Any feedback/comments you submit (e.g., reviews) become our property. We may use/modify them without compensation. You warrant that submissions:

  • Do not violate third-party rights (copyright, privacy).
  • Are not unlawful or abusive.

9. PERSONAL INFORMATION

Collection/use of data is governed by our [Privacy Policy Link].

10. DISCLAIMER & LIMITATION OF LIABILITY

​​THE SITE AND PRODUCTS ARE PROVIDED “AS IS”.​​ We do ​​not​​ guarantee:

  • Uninterrupted, error-free service.
  • Accuracy of results from site use.
  • That product quality meets expectations.
    To the fullest extent permitted by law, we exclude liability for:
  • Indirect damages (lost profits, data loss).
  • Issues arising from third-party tools or your breach of Terms.

11. INDEMNIFICATION

You agree to indemnify us against claims/losses resulting from:

  • Your breach of these Terms.
  • Your violation of laws or third-party rights.

12. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of ​​Hong Kong​​. Disputes will be resolved in the courts of ​​Hong Kong​​.

13. TERMINATION

We may terminate your access for violations. Obligations surviving termination (e.g., payments, liability disclaimers) remain in effect.

14. SMS/MMS MARKETING (OPTIONAL)

If you offer SMS marketing:

  • Users opt-in via clear methods (e.g., web forms).
  • Reply ​​STOP​​ to unsubscribe; ​​HELP​​ for support.
  • Message/data rates may apply.
  • We are not liable for carrier-delayed messages.
  • Full SMS Terms: [Link to dedicated SMS Terms page].

15. CONTACT

Questions? Contact us with email: service@moxazen.com​